Follow these steps to start chatting with the buyers
Step 1. Go to the Saladplate login page.
Step 2. Enter your login credentials to access your supplier account.
Step 3. Click the “Live chat”
*Please “Enable” the chat feature before use it; you can simply click the “Enable Chat” after clicked "Live Chat" in the above step.
Step 4. Manage your chat room
- Set the alert sound on/off
- Change your status (e.g. Online, Busy or Offline)
- Search the buyers that you had chatted or currently chatting
- This is an offline buyer that indicated with the status color in grey
- This is an online buyer that indicated with the status color in green
*You can have a few setting under this online buyer
- View the historical chat data with this buyer
- Schedule a video call with this buyer
- Close the chat box from your list